Mark Read
CEO

Mark brings over 40 years of experience to the insurance industry, having spent 34 of those years as a partner in his own brokerage before joining forces with the team at GPI Insurance Partners. His expertise spans all areas of the insurance market. While he primarily focuses on managing his core group of commercial and corporate clients, he also provides advice across the full spectrum of insurance needs. Throughout his career, he has contributed to a number of insurance industry advisory boards and has served as a director on another independent wholesale brokerage.

Troy Hams
Director

Troy has worked in the General Insurance Industry since 1985 and has been with Provident Insurance Services since 1999.  He is a Certified Insurance Professional and an Associate of the Australian and New Zealand Insurance Institute.  Troy’s experience covers various aspects of the insurance industry, and his vast knowledge and expertise allows him to provide unique solutions primarily for the commercial portfolio.

Tracy Hobbs
Senior Account Manager

With over 30 years in insurance, Tracy has progressed through to management of Interwest Insurance Services and then business ownership.  Now at GPI Insurance Partners, she continues to support clients delivering tailored risk solutions that meet the unique needs of each business.  With her broad experience, Tracy takes pride in making insurance simple, straightforward and effective for every client she works with.

Sheryl White
Senior Account Manager

Sheryl has worked in general insurance since 1988, starting at AMP General.  She later became a specialist general insurance adviser and then manager with a leading Perth broker for over seven years.  Sheryl founded Westminster Insurance Solutions, with experienced financial planners to be the General Insurance Manager, growing the business for 20 years while servicing and retaining the majority of existing clients over this time.  Sheryl became a director and owner in 2008. Recently, Westminster amalgamated to become a part of GPI Insurance Partners and is looking forward to the new groups focus and commitment to the high values of service standards for all clients.

Penny Stevens
Senior Account Executive

Penny has over 30 years of experience in a variety of roles and spent more than 20 years with the Getley Paulsen team before they joined forces to become GPI Insurance Partners.  She is primarily responsible for managing small to medium enterprises, covering Business, Liability and Workers Compensation Insurance. Penny is committed to providing high quality service to our clients and will provide a friendly and efficient solution to all your insurance needs.

Rebecca Gibson
Senior Account Executive

Rebecca has over 20 years of experience in the insurance industry, with both international and local firms. She specialises in supporting SME clients across Business, Liability, and Workers Compensation lines. Since 2015, Rebecca has been part of the Interwest team, delivering tailored insurance solutions with a strong focus on client relationships and service excellence.

Marc Whitaker
Senior Account Executive

Marc has worked in the General Insurance Industry since 1998 and became part of Provident Insurance Services through a merger with Insurance Services (WA) Pty Ltd in 2021. Marc is primarily responsible for managing small to medium enterprises, covering Business, Liability and Workers Compensation Insurance. With his specialised knowledge, Marc is committed to providing high-quality advice and service based on clients’ specific needs and risk exposure.

Sarah Swartz
Senior Account Executive

Sarah has been with Getley Paulsen for more than 25 years (with a couple of breaks along the way during maternity leave). She has experience across all team areas, from insurance broking to administration and now primarily focuses on the management and administration of the Workers Compensation portfolio.

Kate Hurley
Account Executive

Kate began her insurance career in Ireland, gaining over three years’ experience in the brokerage sector with a focus on personal lines. Since joining Provident Insurance Services in 2024, Kate has served as Executive Assistant for the Commercial Portfolio, supporting the team in delivering exceptional service to clients and ensuring the smooth running of operations. With her strong industry knowledge, attention to detail, and collaborative approach, Kate is a highly valued member of the team.

Luke Smith
Assistant Account Executive

Luke joined the insurance industry in 2023 and successfully completed his Tier 1 in Insurance Broking in January 2025. As an Account Assistant, he supports Senior Broker Sheryl White, with managing her Residential Portfolio, including Residential Properties, Landlord Insurance, Residential Strata, and Motor Vehicle policies. Over the past two years, Luke has developed a strong foundation in personal lines insurance and continues to build his expertise in both Residential and Commercial insurance. With a proactive approach and growing industry knowledge, Luke remains committed to delivering quality service and ongoing support to clients.

Polly Harrison
Senior Account Executive – Personal Lines

Polly joined Provident Insurance Services in April 2007 with over 18 years of insurance experience. As Account Manager, she oversees the Personal Lines portfolio, including cover for residential homes and contents, landlord and strata properties, motor vehicles, caravans and private pleasure crafts. Polly is recognised for her expertise and network, providing tailored insurance solutions to meet each client’s individual needs. Her strong customer focus and commitment to personalised service make her a trusted advisor to clients seeking reliable protection.

Kim Prus
Senior Account Executive – Personal Lines

Kim has over 32 years of customer service experience and began her journey in 2015 specialising in insurance claims. Since then, she has gained broad industry knowledge through various roles and training courses and is now pursuing a Diploma in Broking Services. She has gained extensive knowledge and experience, after managing diverse portfolios in various roles at both an insurer and brokerage. In 2023, she transitioned into Personal Lines, as an Account Executive. Kim currently oversees Motor Vehicle, Private Pleasurecraft, Caravan, Residential Strata, Workers’ Compensation, Home & Contents, and Landlord policies, and is recognised for her strong grasp of policy wording and effective management of customer expectations.

Fiona Gilbert
Account Executive – Personal Lines

With over 25 years of dedicated experience in the personal insurance industry, Fiona has expertise in underwriting, claims management, policy development, and customer advocacy. She excels in building long-term client relationships, simplifying insurance processes, and ensuring comprehensive coverage that aligns with each client’s unique needs. Fiona believes that personal insurance is not just about policies—it’s about peace of mind.

Kane Read
Broker Assistant

As the Broker Assistant at GPI Insurance Partners, Kane is the main contact for our clients, ensuring a seamless and efficient experience from initial inquiry to ongoing policy support. With a year of experience, Kane works closely with our brokers and underwriters to help deliver timely, tailored insurance solutions that meet our clients’ evolving needs.  Focused on organisation, communication, and client care, Kane manages policy documentation, assists with renewals, and coordinates between clients and insurers to keep the insurance process as smooth and stress-free as possible.

Zoe Travetti
Claims Manager

With over 25 years in insurance, Zoe is an experienced claims manager at GPI, where she has worked for the past 12 years, after starting her career in the UK. As a trusted and experienced Claims Manager she manages all stages of claims, focusing on clear, empathetic client support and operational efficiency. Her calm, solution-focused approach ensures that even the most complex claims are handled with care and professionalism. Renowned for reliability and professionalism, Zoe is passionate about delivering outcomes that support both the insurer and the insured, making her a valuable part of the claims team.